Course Outline:
How often does your patient ask, “Umm, what did the doctor say?” just as the doctor exits? In this humorous and content-filled class you’ll learn how to maximize your message, build trust and rapport with your team and patients, and turn a satisfied patient into 10 referrals. You will gain strategies to communicate so that your patients will listen, remember and trust you. Come ready to listen, laugh, and learn!

Learning Objectives:

• Learn how to establish credibility quickly
• Figure out how to talk so that your patient knows exactly what you mean
• Increase your fun as a communicator
• Incorporate Karen’s ‘trust formula’ when interacting with everyone in your life

Read More About Karen Cortell Reisman